With ToursByLocals, you can venture out on a private tour with local guides who are passionate about where they live, deeply knowledgeable about culture, and can take you to every hidden gem and hotspot in over 190 countries around the world. If you’ve never used ToursByLocals before, you may wonder what makes us such a special way to travel. Let us tell you!
100% Private Guides
Our network of handpicked guides are locals who live, work, and play in the cities you’re looking to explore and can help you experience these places in a deeper, more meaningful way. They help you leave the herd behind to get to the hidden gems that make each place unique, and as natural-born storytellers and hosts, they will leave you feeling a genuine connection with the places you visit. Your local, English-speaking guide has gone through a rigorous vetting process in order to join our platform; they’re safe, experienced, knowledgeable and fun to be with!
Your tour will always be private. You’re not booking a spot on a group tour, and you won’t be sharing your guide or your day with anyone but the people you’re travelling with.
Fully Customizable Itineraries
One of the biggest perks of a private tour is how completely customizable it is. You can communicate by message with your guide in advance of making a booking to tailor-make the perfect itinerary for you and your travel companions. And on the day of your tour, you get to be spontaneous and go at your own pace: more time here, less time there, linger over lunch or grab and go. With no cookie cutter itineraries or rigid schedules, you’ll feel like you’re spending the day exploring with a new friend.
Flexible Cancellation
When you book a travel activity, you never plan on cancelling it. But as the past couple years have shown us, having clear and fair cancellation options in place is absolutely essential when it comes to making trip plans.
All bookings at ToursByLocals are covered at no cost under our Standard Cancellation Policy. You can cancel any tour up to 15 days before the tour takes place and receive a full refund. And should an unforeseeable, impersonal event - such as a flight delay, extreme weather event, or ship failing to dock - occur, you’ll be refunded.
Additionally, you have the option to purchase Cancel for Any Reason coverage and have the freedom to cancel your tour for any reason, up until the minute it takes place, and receive a full refund. For more details about our cancellation policies, click
here.
24/7 Customer Support
At ToursByLocals, we pride ourselves on “having heart” and “being thoughtful” - two of our guiding principles. This means we strive to always be fair, put people first, and do what’s right. So that we can be available to help you at any time of day, no matter what time zone you’re in, we offer 24/7 customer support by phone, email and live chat from our hubs around the world. While your local guide can answer any questions you may have about your destination or the specific itinerary you booked, we’re here to help in the event your plans change, anything at all goes awry, or you just need guidance on how to use our platform. We look forward to hearing from you!